FAQ's
Click on a question to see the answer

1 - What makes Close Pak better than other similar closing cost programs?
2 - What if my county, or a county I work in, is not listed?
3 - What about accuracy?
4 - How are the tax rates calculated?
5 - Are tax credits a part of the formula for calculating taxes?
6 - How can I subscribe to Close Pak?
7 - What is PayPal?
8 - If I want to purchase a subscription online, how secure is my transaction?
9 - Can the programs be purchased for offline use rather than by online subscription?
10- What is the cost to subscribe?
Q1- What makes Close Pak better than other similar closing cost programs?
A1-

Our programs are customized in a way like no other:
1.      They include millage rates for all different sections of each
     county we have in the program.
2.      Variables and settings are already built-in to our system and
     most can be changed by each user to suit their own
     situations.
3.      With the 2 above there is no “guessing” or assumptions
     necessary.
4.  With all the settings already a part of the program, that's    
     less information you have the enter and provides quick
     results.
5.      Subscribers have all their own information stored in our
     database.  Once logged in, the programs are customized for
     that user. Printable forms and other pages include the
     agent’s name, company, address and phone numbers.

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Q2- What if my county, or a county I work in, is not listed?
A2- We are adding counties as time permits and in the order that is most requested.  If you would like to subscribe but don't see your county just contact us and let us know.  We'll get on it as quick as possible.

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Q3- What about accuracy?
A3- We have taken every step we know of to assure the accuracy of the settings and the results of all calculations.  As a part of that concern we have set it up so that members can access most all variables and make changes that they feel are necessary for their particular situations.  The only settings that cannot be changed are the millage rates, FHA maximum loan amount, and other county related factors.  These are set by government offices and are controlled here in our programs by our webmaster.

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Q4- How are the tax rates calculated?
A4- Tax rates are calculated using the formula supplied to us by the official offices in the county government.  Most counties use what is called Fair Market Value (FMV) as to the value of the property in their formulas.  We use the Sales Price you enter in the program in our calculations.  Otherwise the formulas are the same.

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Q5- Are tax credits a part of the formula for calculating taxes?
A5- Not at this time!  Tax credits vary from state to state and, in many cases, from county to county.  Therefore, the taxes you see in our programs are estimated taxes on the property as the county/city calculates them without any credits.  We are working with each local government to get the exact details on tax credits so we can include them in the near future.  As soon as they are implemented we will notify our members and change this question.

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Q6- How can I subscribe to Close Pak?
A6- There are 3 ways to subscribe:
1. Use PayPal: Click on the “Sign Up” button anywhere you see
    it on our site. Fill out the form and then click the “Submit
    Registration” button at the bottom. On the next page click
    on your subscription choice. On the next page log into or
    create a PayPal account. Follow instructions there.
2. Use credit cards Visa, MasterCard, Discover or American
    Express: Click on the “Sign Up” button anywhere you see it
    on our site. Fill out the form and then click the “Submit
    Registration” button at the bottom. On the next page click
    on your subscription choice. On the next page click on the
    choice to pay by credit card. Follow instructions there to
    complete transaction.
3. Pay by Check: Click on the “Sign Up” button anywhere you
    see it on our site. Fill out the entire form except password
    then print the form. Hand write your choice for a password.
    Mail the form along with your check payable to “Barrett
    Computers” to:

Barrett Computers
PO Box 68
Ruffin, SC 29475-0068

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Q7- What is PayPal?
A7- PayPal is how individuals and businesses send and receive money online.  For more information click this link:  https://www.paypal.com/cgi-bin/webscr?cmd=xpt/bizui/WhatIsPayPal-outside

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Q8-

If I want to purchase a subscription online, how secure is my transaction?

A8- As secure as any PayPal transaction.  Click this link and read about the security on their site for online transaction:
https://www.paypal.com/cgi-bin/webscr?cmd=_security-center-outside

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Q9- Can the programs be purchased for offline use rather than by online subscription?
A9- No!  That was actually our original idea but due to the requirement for consistent updates and other factors we decided online subscription is best for everyone.  By being online, there are many advantages that could not be had offline.  Here are just some of them:
1.  You can access the program at work, home or anywhere
     there is an internet connection.
2.  Any updates, bugs or other fixes can be quickly handled by
     us and when corrected they are done so for everyone.
3.  Unlike an offline or "off-the-shelf" program, the programs
     are always "up-to-date".
4.  Your subscription covers not only access to the programs
     but continued maintenance and customer service.
5.  The cost of subscription is much less to the user that what
     you'd have to pay if we sold stand alone programs.

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Q10- What is the cost to subscribe?
A10- There are three subscription options for Close Pak:
1.  For those that want to give it a "trial run" there is the
     month-to-month option with a rate of $12.95 per month.
     This option only commits you to one month at a time.  It
     does require you to update your registration and pay every
     month if you desire to continue with this option.
2.  Annual subscription.  This option makes it easier on you as
     well as us so we give a discount on this choice.  The
     annual cost is $99 which equals out to $8.25 per
     month.   This option gives you a savings of $56 compared
     to the month-to-month option.
3.  Office Package - This option is available only to real
     estate companies with 5 agent minimum.
     Email or Call us for details and costs.

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Janice Barrett
President / CEO

Jim Barrett
Chief Technical Officer

 
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Here we have assembled the most frequently asked questions that we run into when presenting Close Pak for the first time.

If you have a question that is not answered here, please feel free to contact us.  Contact information can be found on the "Contact Us" page.